Your steps to apply
Lead Medical Support Assistant
Veterans Health Administration · Lincoln, Nebraska · Closes in 9 days
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1 Check you can apply You are here
Who can apply: Federal employees - Excepted service, Internal to an agency, The public.
Only current permanent employees of the Nebraska-Western Iowa Health Care System, including the CBOCs and the NWI Veterans Canteen Service, may apply. You must also be a U.S. citizen.
Experience: You need one year of experience at the GS-6 level, which is the next lower grade. The job is GS-7 at full performance. The experience must be comparable to medical support assistant work or a similar administrative patient support role in a non-VA medical setting, and it must include advanced knowledge of scheduling, medical terms, and patient flow.
Education: A high school diploma, GED, or state proficiency certificate meets the basic education requirement. Education does not replace the one-year experience needed for this job.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 9 days (November 12, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You are rated on how well you meet the qualifications, using your application, resume, questionnaire answers, and a USA Hire online assessment. Rated competencies include customer service, flexibility, teamwork, and reading comprehension. Missing required documents by the deadline will remove you from consideration, and errors or omissions may hurt your rating.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Confirm you are a current permanent NWI employee before applying, since the job is open only to that group.
- The 2-page resume rule does not apply here, but your resume must clearly show your one-year specialized experience.
- If you are a federal employee, send an SF-50 that shows one-year specialized experience, since award SF-50s are not accepted.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.