kandidatu USA

IT Specialist

Deputy Assistant Secretary for Information and Technology · Department of Veterans Affairs

This job in plain English

This IT Specialist job with the VA's Deputy Assistant Secretary for Information and Technology supports Infrastructure Operations, which keeps secure servers and cloud systems running for Veterans. It is not remote, and the work site is chosen after selection from 24 VA locations across the U.S. The job is a direct-hire opening only for U.S. citizens, with occasional travel and a required online assessment.

Telework eligible1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Open to the public, but you must be a U.S. citizen, national, or someone who owes allegiance to the U.S. Because direct-hire authority is used, standard veterans' preference rules do not apply, though qualified veterans get full consideration.

What you would do

  • Provide advanced support for server software patching and installation.
  • Oversee installation, configuration, and support of system components.
  • Manage server configuration and standardization efforts.
  • Troubleshoot hardware, software, and system compatibility problems.
  • Respond to performance alerts and fix problems quickly.
  • Implement and maintain system security measures under agency policy.

Do you qualify for GS-13?

With experience: You need one year of specialized experience at or above the GS-12 level in IT work, such as enterprise storage, backup systems, SAN fabric, troubleshooting, information security, or leading projects. You must also show IT-related experience that demonstrates attention to detail, customer service, oral communication, and problem solving.

With education: Education cannot replace experience at this grade.

How to apply well

What to send:

  • Resume of two pages or less, showing job title, duties, month and year dates, and hours per week
  • Cover letter, if you choose to include one
  • SF-50 or I/CTAP documentation, if you are a current or displaced federal employee
  • All documents must be uploaded when you submit, because you cannot add more later

How you will be rated: Your application, resume, questionnaire answers, and USA Hire online assessment are rated. You must meet or beat the assessment cut score, and overstating your experience or cheating can get you removed from consideration.

Tips for this job:

  • Describe each job on your resume with title, duties, month and year dates, and hours per week, or the experience may not count.
  • Keep your resume to two pages or less, or you will be ruled ineligible.
  • Prepare for the timed USA Hire online assessment, since you must meet the cut score to be considered.

Good to know before you apply

Schedule: Monday to Friday, 8:00 am to 4:30 pm. Compressed or flexible schedules are available at the manager's discretion. Call-back outside the normal tour of duty may be required.

Conditions of employment:

  • U.S. citizenship required
  • Subject to background and security investigation
  • 1-year probationary period
  • Online assessment with a minimum cut score
  • Online onboarding with acceptable identification (REAL ID compliant)
  • Selective placement factor: hands-on experience with listed storage, backup, SAN, and security systems
  • Must be able to lift up to 50 pounds of computer components
  • May be called back outside normal tour of duty

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$90,925 – $118,204 per year
Pay scale and grade
GS-13 · General Schedule
Location
Location Negotiable After Selection
Appointment
Permanent
Work schedule
Full-time
Service
Competitive
Openings
1
Security clearance
Other
Travel
Occasional travel
Drug test
Not required
Supervisory
No
Occupation
Information Technology Management (2210)
Announcement
IO-DHA-13102535-27-HWS

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