Your steps to apply
Advanced Medical Support Assistant
Veterans Health Administration · Palo Alto, California · Closes tomorrow
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1 Check you can apply You are here
Who can apply: The public.
The job is open to the public. The listing says U.S. citizens, nationals, or people who owe allegiance to the U.S. may apply, but the conditions say you must be a U.S. citizen to apply.
Experience: You need one year of experience equal to the GS-5 level. Qualifying experience includes scheduling, canceling, and rescheduling patient appointments, entering no-show information, and verifying patient insurance at check-in.
Education: A high school diploma, GED, or state proficiency certificate is a basic requirement. There is no education substitution for this grade level.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes tomorrow (November 5, until 11:59 p.m. Eastern Time).
This job will close once 50 applications are received, which may happen before the closing date.
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You are rated on how well your application meets the qualifications, your questionnaire answers, and your USA Hire assessment. Errors or missing information can lower your rating or make you ineligible, and the agency will not assume anything about your experience.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, a security clearance (Other), then the final offer with your start date.
Tips for this job:
- Use a long-form resume or CV and describe your scheduling and patient appointment work clearly and specifically.
- Set aside at least 3 hours for the USA Hire assessments and complete them within the deadline.
- Send transcripts only from accredited schools if you use education to qualify.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.