kandidatu France

Family assistance case handler

Armée de terre · State civil service

En français : Traitant assistance aux familles

This job in plain words

The HR case handler at the BAF processes files for deceased military personnel assigned to them, in Nancy. The job is open to civil servants and contract staff, and remote work is possible under conditions.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants and contract staff can apply. The job is open to people with disabilities.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginners accepted. Internal training provided.
Contract
Civil servants and contract staff. Contract type and length not stated.

The profile they want:

  • Show rigor, method and good organization.
  • Be discreet and protect the confidentiality of data.
  • Report files that may be sensitive.
  • Be motivated to learn and adapt to a demanding regulatory setting.

What you would do

  • Contact the deceased soldier's unit and beneficiaries to obtain the required documents.
  • Enter case information into the ALADIN IT system.
  • Arrange payment of the death benefit after checking.
  • Prepare files for funeral, transport and family travel costs.
  • Send checked files to the Caisse des dépôts and the pensions service.

How to apply

Apply by email to the employer, sending your CV. Contacts are listed on the official offer page.

Documents to send:

  • CV (required)

Good to know:

  • Remote work possible under conditions.
  • Flexible hours based on 38 hours per week.
  • On-site catering and parking inside the barracks.
  • Position vacant from 1 September 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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