IT user support technician
Réseau Canopé · State civil service
En français : Technicienne support informatique
This job in plain words
This job is about installing, managing and maintaining IT equipment at Réseau Canopé in Chasseneuil-du-Poitou. The person also helps users and handles first-level incidents.
Can you apply?
Civil servants (by transfer or secondment), public-law permanent employees and contract agents can apply.
- Category
- Category B (intermediate)
- Diploma
- High school diploma (bac) · Bac to bac+2 in IT
- Experience
- At least 2 years in a similar job in a public body (experienced level)
- Contract
- Civil servants (transfer or secondment), public-law permanent contracts or contract agents. For contract agents: fixed-term contract of one year, renewable.
The profile they want:
- Bac to bac+2 in IT
- At least 2 years in a similar job in a public body
- Knowledge of networks, operating systems and security
- Skills in Microsoft 365, Intune and Entra ID
- Reactive, autonomous and good with people
What you would do
- Install and maintain computer hardware and software
- Solve incidents and help users
- Manage user accounts and Windows and Mac OS systems
- Manage network cabling and training room installations
- Train users to use their computer
- Monitor maintenance contracts and the equipment inventory
How to apply
Apply on the employer's website, using the link on the official offer on Choisir le Service Public.
Good to know:
- Partial remote work possible: 2 to 3 days on site in Chasseneuil per week
- Travel expected, on average 1 to 2 times per month for 2 to 3 days
- Schedule constraints or on-call duty possible
- Responsibility for the security of the information system
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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