kandidatu France

Local IT technician and helpdesk technician

Préfecture du Nord · State civil service

En français : Technicienne de proximité et de helpdesk

This job in plain words

You work in the user support office of the SSITN at the Préfecture du Nord in Lille. You help staff with their equipment, software and business applications.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. No other condition is stated.

Category
Category B (intermediate)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff. Duration not stated.

The profile they want:

  • Master IT and office software.
  • Master the professional environment.
  • Work well in a team.
  • Analyse problems (practical level).
  • Have good interpersonal skills.
  • Adapt well to change (practical level).

What you would do

  • Run the helpdesk and handle requests using the GLPI tool.
  • Manage maintenance contracts and the equipment stock.
  • Install, configure and deploy workstations.
  • Carry out corrective and preventive maintenance of the IT fleet.
  • Diagnose and solve users' problems.
  • Apply the information systems security policy.

How to apply

Apply on the employer's website, through the offer published on Choisir le Service Public.

Good to know:

  • Frequent travel to many sites.
  • Paid on-call duty at home for one week, with possible on-site call-outs.
  • Exceptional evening and weekend hours may be needed.
  • Staff restaurant, sustainable mobility allowance, and 75% of home-to-work transport costs covered.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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