kandidatu France

Telemaintenance technician and hotliner at SDAN

Direction zonale de Police Nationale – EST · State civil service

En français : Technicien en télémaintenance et hotliner au SDAN

This job in plain words

You provide first-level IT maintenance in Strasbourg. The fleet has about 900 computers, spread across the DIPN and around twenty remote sites.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract agents can apply. The page states no other condition, such as nationality.

Category
Category B (intermediate)
Diploma
Not stated
Experience
2 years of hotline experience in a national police IT department
Contract
Open to civil servants (titulaires) and contract agents. Contract type and length not stated; expected time in the post: 3 years.

The profile they want:

  • Master office IT and technical IT skills.
  • Master the STORM, NEO, NOEMI solutions and AD.
  • Have 2 years of hotline experience in a national police IT department.
  • Show rigor and method.
  • Be able to analyse and apply regulations.
  • Be available for night and weekend on-call duty.

What you would do

  • Provide first-level maintenance of the IT system.
  • Answer the hotline and handle incident tickets.
  • Carry out remote telemaintenance of workstations.
  • Maintain the fleet of about 900 computers across around twenty sites.

How to apply

Apply on the employer’s website using the single mobility or recruitment form. For questions, contact the HR department by email; the address is in the offer.

Documents to send:

  • Single mobility or recruitment application form

Good to know:

  • Night and weekend on-call duty, public holiday duty and overtime.
  • Variable hours of 40h30, 25 days of annual leave and 29 RTT days.
  • Remote work not possible.
  • Post may become vacant from 1 September 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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