kandidatu France

Ticketing support technician

Établissement Public du Château, du Musée et du Domaine National de Versailles · State civil service

En français : Technicien d'assistance billetterie

This job in plain words

This job is at the Château de Versailles, in the Information and Sales department. The person helps users and manages the ticketing system.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. No nationality condition is stated.

Category
Category C (staff)
Diploma
Not stated
Experience
Not stated. Cashier, ticketing or culture experience appreciated.
Contract
Civil servants (titulaires) and contract staff. Category C. Contract length not stated.

The profile they want:

  • Cashier, ticketing or culture experience appreciated
  • Driving licence category B required
  • Good command of the ticketing tool and Office software
  • Ability to analyse, summarise and report
  • Independence, diplomacy and good people skills

What you would do

  • Handle user calls and provide level 1 maintenance
  • Set up the ticketing system as system administrator
  • Help improve the ticketing system and procedures
  • Analyse and track faults to fix incidents
  • Deploy and follow up work equipment and business software
  • Train users at first operational level

How to apply

Apply on the employer's website, in the job offers section. You can also send your file by post to the human resources department.

Documents to send:

  • CV (required)
  • Cover letter (required)

Good to know:

  • Presence required every other weekend, with a day off in lieu
  • Carrying light loads and moving around the estate often
  • Two deadlines are shown: 09/11/2026 and 12/11/2026. Check the employer's website

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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