kandidatu France

Switchboard operator – Prime Minister's Services

Division des systèmes d'information (DSI) · State civil service

En français : Standardiste – Services du Premier ministre

This job in plain words

This job is about running the phone switchboard of the Prime Minister in Paris, at 57 rue de Varenne. The switchboard works 24 hours a day, 7 days a week, including weekends and public holidays.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. No other condition is stated.

Category
Category C (staff)
Diploma
High school diploma (baccalauréat, level 4)
Experience
Experienced profile; significant experience required
Contract
Open to civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Significant experience in phone or public reception work is essential.
  • Reception skills and conflict management.
  • Good command of Word and Excel.
  • Tact, discretion and neutrality.
  • Works in a team or alone, including weekends.
  • Handles stress well, reacts quickly and stays calm.

What you would do

  • Answer calls for the Prime Minister's office and services.
  • Connect and follow up on incoming and outgoing calls.
  • Direct callers to the right department or person.
  • Answer requests for information and look up phone numbers.
  • Set up audioconference calls.
  • Monitor alarms and handle calls when there is a fault.

How to apply

Apply on the official offer page on the Choisir le Service Public website. A CV and a cover letter are required.

Documents to send:

  • CV (required)
  • Cover letter (required)

Good to know:

  • The switchboard runs 24/7, including weekends and public holidays.
  • Remote work is not possible.
  • The workplace is not accessible (listed building, steep staircase).
  • A 2-month on-site training is given; a commitment of at least 2 years is recommended.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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