kandidatu France

Switchboard operator

Agence Régionale de Santé Ile-de-France (ARS Ile-de-France) · State civil service

En français : Standardiste

This job in plain words

This is a switchboard operator job at the head office of the ARS Île-de-France, in Saint-Denis (93). It is part of a project to regionalise the switchboard, to better direct callers, including citizens and institutions.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. The job is open to both permanent civil servants and contract staff.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servant (titulaire) or contract agent. Contract length not stated.

The profile they want:

  • Specialisation stated: reception, hotel trade, tourism.

What you would do

  • Receive and identify calls, and analyse the request.
  • Direct callers to the right department.
  • Take part in scoping meetings and steering committees.
  • Suggest ways to improve activities and carry out concrete actions.
  • Provide reporting as defined by the manager.

How to apply

Apply on the employer's website, from the offer published on Choisir le Service Public.

Good to know:

  • Remote work not possible.
  • Category C post.
  • A project manager supports the new post holder during onboarding and skills development.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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