kandidatu France

Head of public reception and service quality

Université de Pau et des Pays de l'Adour · State civil service

En français : Responsable service accueil des publics – qualité des services

This job in plain words

This is a 6-month fixed-term contract at the university library in Pau. The person hired welcomes and informs users, and manages group study room bookings.

Open to non-civil servants

Can you apply?

Job open only to contract agents.

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Baccalauréat
Experience
Beginner
Contract
Contract agent only, fixed-term contract of 6 months

The profile they want:

  • Hold a baccalauréat (bac)
  • Have experience in libraries
  • Be proficient in office software
  • Be able to work in a team
  • Be proactive and make suggestions
  • Adapt to a new environment

What you would do

  • Handle last-resort disputes with the library service
  • Pass on photocopier faults to the right services
  • Manage booking of group study rooms
  • Inform users about reception, information and lending
  • Staff public service desks, including some evenings and Saturdays

How to apply

Click « Postuler sur le site employeur » on the official offer page on Choisir le Service Public.

Good to know:

  • Remote work not possible
  • Desk duty until 6pm on Fridays, evenings 6-8pm once a month, and 1 to 2 Saturdays a year
  • 26 days of leave per university year for 50% FTE (pro rata)
  • Sustainable mobility allowance and free parking

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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