kandidatu France

Head of user relations and household waste billing

Communauté de Communes du Pays Rochois · Local government

En français : Responsable relation usagers et facturation des ordures ménagères

This job in plain words

The head manages the household waste service and the waste fee for households and businesses. The job is based in La Roche-sur-Foron and includes managing staff, billing and dealing with users.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a civil service exam can be hired for this post. A contract worker can only be hired if no civil servant application has succeeded.

Category
Category B (intermediate)
Diploma
Not stated
Contract
Civil servants (titulaires) or contract staff. For a contract worker, contract of up to 3 years, renewable up to 6 years.

The profile they want:

  • Know accounting classifications and accounting principles.
  • Organise your work and set priorities.
  • Advise staff and handle conflicts.
  • Be independent, organised, rigorous and discreet.
  • Write clearly and report on your work.

What you would do

  • Manage and lead the staff of the service.
  • Organise billing and collection of the waste fee.
  • Handle subscriptions, complaints and contact with users.
  • Track revenue, payment dates and unpaid bills.
  • Build activity indicators and help write reports.
  • Take part in preparing the service budget.

How to apply

Send your cover letter and CV to the employer, by post or by email, or apply through the employer website linked in the offer.

Documents to send:

  • Cover letter
  • CV

Good to know:

  • Category B post.
  • The post is vacant from 08/11/2026.
  • A contract worker can only be hired if no civil servant has applied.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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