kandidatu France

Quality and Operational Process Manager

Agence des communications mobiles opérationnelles de sécurité et de secours · State civil service

En français : Responsable qualité et processus opérationnel

This job in plain words

This job is based at La Défense, in Courbevoie, in the operations department of the ACMOSS. The person makes sure the Réseau Radio du Futur (RRF) performs well and improves its processes.

Open to non-civil servants Remote work possible

Can you apply?

Open to civil servants (titulaires) and contract staff. Every candidate will go through a administrative security check.

Category
Category A (executive)
Diploma
Master's degree (bac+5) · Bac+5: engineering school or specialised master in quality, project management or equivalent field
Experience
Experienced; at least 3 to 5 years in a similar job
Contract
Open to civil servants (titulaires) and contract staff. Category A. Contract type and length not stated.

The profile they want:

  • Bac+5 degree: engineering school or specialised master in quality or project management.
  • At least 3 to 5 years of experience in a similar job, ideally in telecoms.
  • Good knowledge of 4G/5G networks and critical radio networks (MCX).
  • Good command of ITIL practices; ITIL V3 or V4 certification strongly valued.
  • Advanced skills in Excel, Power BI or Tableau.
  • Excellent analysis skills and strong interest in performance indicators.

What you would do

  • Analyse RRF performance indicators and find the causes of gaps.
  • Make adjustments to improve the performance of the RRF.
  • Create reports to track deployments and action plans.
  • Follow major incidents with the market holders and analyse their root causes.
  • Make sure market holders respect the SLAs.
  • Assess the efficiency of operational processes and suggest improvements.

How to apply

Apply through the official offer on the Choisir le Service Public website. The CV and cover letter are required.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible.
  • Access to information covered by national defence secrecy; security investigation possible.
  • 17 days of RTT leave, working under 'article 10'.
  • High responsiveness expected, with no formal on-call duty.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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