Process and quality manager
Université Paris, Sciences et Lettres · State civil service
En français : Responsable processus et qualité
This job in plain words
This category A job is based in central Paris, within the steering and quality department (DAPIQ) of PSL. The person maps processes, rolls out a quality approach (ISO 21001) and supports the university's departments.
Can you apply?
Civil servants (category A) can apply by secondment on contract. Non-civil servants can also apply for a 36-month public law fixed-term contract.
- Category
- Category A (executive)
- Diploma
- Master's degree (bac+4 stated as minimum) in organisation management, quality (QSE), audit, internal control or public management.
- Experience
- Beginners accepted; profile asks for 1 to 2 years of experience.
- Contract
- Civil servants by secondment on contract (category A); contract agents on a 36-month public law fixed-term contract (CDD).
The profile they want:
- Skills in mapping and modelling processes.
- Ability to structure and manage a quality approach.
- Experience leading continuous improvement projects.
- Ability to analyse organisations and lead change.
- Good skills in Excel, PowerPoint and Word.
- Use of process modelling tools (Visio, Bizagi, Lucidchart).
What you would do
- Map, model and maintain the institution's processes.
- Design simpler, smoother and more efficient target processes.
- Roll out a quality approach with formal documentation.
- Set up performance indicators for processes.
- Lead continuous improvement projects.
- Support departments in changing their working practices.
How to apply
Apply by email, as stated in the offer published on Choisir le Service Public. Send your CV and cover letter.
Documents to send:
- CV (required)
- Cover letter (required)
Good to know:
- Remote work possible under PSL's policy.
- Working time of 39 hours per week, with 25 days of paid leave and 24 RTT days per year.
- PSL covers 75% of transport costs.
- Position vacant from 1 October 2026.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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