kandidatu France

Head of the citizen relations service

Mairie de Villefontaine · Local government

En français : Responsable du service gestion de la relation aux citoyens

Applications are closed

The deadline was November 2, 2026. These similar jobs are still open:

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This job in plain words

You lead the citizen relations service in Villefontaine, in northern Isère. The service handles reception, civil registry and general affairs, and you manage a multi-skilled team.

Open to non-civil servants

Can you apply?

Open to permanent local civil servants and contract agents. The post is open at the rédacteur grade.

Category
Category B (intermediate)
Diploma
Two-year degree (bac+2) · Bac +2 in administration, or proven experience in a local authority
Experience
Proven experience in similar roles in a local authority
Contract
Civil servant (permanent, rédacteur territorial) or contract agent. Full-time post. For a contract agent: contract of one year maximum, renewable up to 2 years in total

The profile they want:

  • Management skills
  • Knowledge of front-desk reception work
  • Public service mindset and good people skills
  • Skills in job software (civil registry, elections, census)
  • Conflict management and adaptability
  • Driving licence (permis B) required

What you would do

  • Supervise and lead the service team
  • Manage schedules and leave
  • Handle management tasks: recruitment, training, staff evaluation
  • Write and update service procedures
  • Monitor the service's administrative and financial work
  • Work across departments with other city services

How to apply

Apply on the Villefontaine town website, using the link given on the official offer. Upload your CV and cover letter.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Full-time post, 36h30 per week, with 9 compensatory rest days per year
  • Duty hours and evening meetings possible
  • Driving licence (permis B) required
  • Remote work: not stated

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.