kandidatu France

Head of the user relations and services unit

Sorbonne Université – Faculté des Sciences et Ingénierie · State civil service

En français : Responsable du pôle relation et service à l'usager

This job in plain words

The job is to lead and coordinate the User Relations and Services unit of the Logistics and Maintenance Department. It is based at the Pierre and Marie Curie campus in Paris 5th and includes managing 17 staff.

Open to non-civil servants

Can you apply?

The job is open to civil servants (titulaires) and contract staff. No other condition is stated.

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) · Level 6 (licence or equivalent degree)
Contract
Civil servants (titulaires) and contract staff. Fixed-term contract (CDD) of 3 years.

The profile they want:

  • Knowledge of higher education and research organisation.
  • Methods for managing on-site services and running projects.
  • Knowledge of health and safety rules for buildings open to the public.
  • Basic knowledge of public finance, budget management and public procurement.
  • Ability to manage and lead a team.
  • Managing service providers and checking the quality of their work.

What you would do

  • Lead and coordinate the activity of the User Relations and Services unit.
  • Manage the sector heads and the service control staff.
  • Monitor the unit's performance and propose improvements.
  • Manage the unit's budget and optimise costs.
  • Coordinate relations with DLM departments and users.
  • Oversee outsourced services and check that they meet requirements.

How to apply

Send your CV and cover letter through the Sorbonne Université recruitment site, using the link in the official offer.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work is not possible.
  • Urgent work may be requested outside working hours.
  • Reorganisations between DLM departments are planned in the medium to long term.
  • Position vacant from 1 December 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs