kandidatu France

Service centre manager

Centre Hospitalier de Saint Nazaire · Public hospitals

En français : Responsable du centre de services

This job in plain words

The manager leads the IT support team at the Centre Hospitalier de Saint-Nazaire in Saint-Nazaire. The job covers service quality for users and improving support procedures.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. A category B driving licence is required.

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) · Bac+2 or Bac+3 in computing (BTS or DUT) or recognised equivalent
Experience
At least 5 years of similar experience preferred
Contract
Civil servants (titulaires) and contract staff. Category A (management). Contract type not stated.

The profile they want:

  • Management and teaching skills.
  • Knowledge of ITIL good practices, an advantage.
  • Knowledge of ITSM tools and hospital software environments.
  • Analysis skills and ability to write procedures.
  • Basics of Active Directory and Microsoft software.
  • Technical English.

What you would do

  • Coordinate, manage and lead the technical support team.
  • Share out the workload and plan the team's activities.
  • Handle incidents and requests from users.
  • Check the quality of the service provided.
  • Define and improve support procedures.
  • Set up reporting tools on team activities.

How to apply

Apply by email to the employer with your CV and cover letter. A questionnaire to complete will be sent to you automatically after you apply.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Flexible hours from 8am to 6pm, with on-call duty.
  • One day of remote work possible per week.
  • The page lists level 6 (licence), while the text asks for Bac+2/3.
  • Dates differ: the text says the post is filled from 13/11/2026, the status says vacant from 06/12/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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