kandidatu France

Digital support operator

Présidence de la République · State civil service

En français : Opérateur d'assistance numérique

This job in plain words

You manage the digital equipment of the French presidency and keep its technical documents up to date. You also help the support team that assists users, based in Paris at the Élysée and Alma palaces.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) seconded by their original administration can apply. Public law contract agents can also apply.

Category
Category B (intermediate)
Diploma
Not stated
Experience
5 years of experience in a similar digital job preferred
Contract
Civil servants seconded by their original administration and public law contract agents. Contract type and length not stated.

The profile they want:

  • Very good knowledge of local networks and IP telephony
  • Very good skills in managing a Windows workstation
  • Good knowledge of office software and printers
  • Good skills in setting up smartphones, mainly Android
  • Good people skills, responsiveness and rigour

What you would do

  • Receive and check IT equipment and track stock
  • Prepare, install and set up workstations and equipment
  • Manage loans, returns and replacements of equipment
  • Update procedures, guides and inventories in GLPI
  • Diagnose incidents and provide level 1 user support

How to apply

Send your application by email to the address given in the offer, only through France Transfert. The offer is published on Choisir le Service Public.

Documents to send:

  • CV and cover letter without a photo or information about age or family status
  • The last 2 professional interview reports or evaluations (civil servants and contract agents)
  • The latest decision showing grade and step (civil servants with tenure only)

Good to know:

  • Possible work outside office hours, including weekends, and on-call duty
  • Based at the Élysée palace, nearby sites and the Alma palace
  • Driving licence (category B) required to travel between sites
  • Security clearance to the Secret level of national defence required

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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