kandidatu France

APA case officer (Instructeur·trice APA)

Conseil départemental de Meurthe-et-Moselle · Local government

En français : Instructeur·trice APA

This job in plain words

This job is about checking requests for the home care allowance (APA) and following up on support plans. It is based in Nancy and also includes greeting people in person and by phone.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The job is open at administrative assistant grades. A contract worker can be hired if no civil servant application succeeds.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff; contract of up to 3 years, renewable up to a maximum of 6 years

The profile they want:

  • Master phone and in-person reception techniques
  • Know the PA and PH rules and support schemes
  • Know the basics of public accounting
  • Write clear, reasoned letters
  • Use Word, Excel and PowerPoint
  • Respect professional secrecy and handle stress

What you would do

  • Receive requests and check the documents in each file
  • Propose decisions and send them to people by letter
  • Follow up, review and end allowances
  • Pay the allowance and check invoices
  • Calculate amounts to recover and write recovery letters
  • Welcome and support elderly people and their carers

How to apply

Use the link on the official offer to apply on the employer's website.

Good to know:

  • Category C job.
  • Job vacant from 4 January 2027.
  • Direct hiring possible, without a competitive exam.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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