kandidatu France

Social assistance case officer

Métropole de Lyon · Local government

En français : Instructeur de dossiers d'aide sociale

This job in plain words

You review social assistance applications for older people and disabled people living in care facilities, in Lyon. The job is open to civil servants and contract staff, with a deadline of 23/11/2026.

Open to non-civil servants

Can you apply?

Civil servants and contract staff. A contract worker can be hired if no civil servant has applied. A person who has not passed a civil service exam can apply, as the entry grade is category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Successful experience in administrative management
Contract
Civil servants and contract staff. Contract of up to three years, renewable up to six years in total.

The profile they want:

  • Successful experience in administrative management.
  • Good knowledge of social assistance rules for care home funding.
  • Rigorous and organised, able to keep up with rule changes.
  • Good skills in office software and the IODAS business software.
  • Good people skills, good listening, enjoys teamwork.

What you would do

  • Acknowledge applications and check that the file is complete.
  • Process requests for care home and home help funding.
  • Prepare the decision in IODAS and notify it once approved.
  • Alert the unit manager when there is a difficulty.
  • Cover for a colleague when they are absent.
  • Take part in working groups on procedures.

How to apply

Apply online on the employer's website before the deadline. Attach your cover letter and CV.

Documents to send:

  • Cover letter
  • CV

Good to know:

  • Category C post, administrative assistant grades.
  • 25 days of annual leave, plus up to 22 RTT days depending on the chosen formula.
  • 75% of public transport pass costs covered.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs