kandidatu France

Specialist information officer, interior sector

Préfecture de la Moselle · State civil service

En français : Informateur·trice spécialisé·e du secteur intérieur

This job in plain words

You answer callers on the 3939 phone line and on the Service-Public.fr website about Interior Ministry topics. The job is at the interministerial call centre in Metz, and remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

The offer says the job is open to civil servants and contract staff. However, the legal basis given says the post is not open to contract staff. The text contradicts itself, so check with the employer.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Confirmed experience
Contract
Civil servants (permanent, by transfer or secondment) and contract staff listed in the job type; expected time in post: 3 years

The profile they want:

  • Good command of law and legal writing
  • Good command of computer and office software
  • Ability to work in a team
  • Good interpersonal skills
  • Ability to adapt and speak clearly on the phone
  • Ability to apply regulations (level to be acquired)

What you would do

  • Answer expert-level calls on the 3939 phone line
  • Answer messages on service-public.fr in your area
  • Write and update some service-public.fr information sheets
  • Take part in legal monitoring and document management
  • Join working groups to improve the service

How to apply

Apply through the official offer page, then send the mobility form by email to the employer contact given in the offer. Separate forms are provided for internal and external candidates.

Documents to send:

  • Interior Ministry mobility form

Good to know:

  • Remote work possible
  • 37h30 week on a rota, with continuous service some days between 8:30 and 18:30
  • Flat-rate allowance paid by the DILA
  • The text says both that the post is open to contract staff and that it is not

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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