User relations officer
Communauté d'agglomération Paris-Saclay · Local government
En français : Gestionnaire de la relation usagers
This job in plain words
You are the main contact for residents on waste collection and related equipment. The job is based in Orsay, in the Household Waste and Circular Economy Department.
Can you apply?
Civil servants and contract workers can apply. Direct hiring without a competitive exam is possible, because one of the offered grades is an entry grade of category C (administrative assistant).
- Category
- Category C (staff)
- Diploma
- Not stated
- Contract
- Civil servants and contract staff. For a contract worker, contract of one year maximum, renewable up to 2 years in total.
The profile they want:
- Excellent interpersonal and writing skills
- Organised and rigorous, able to handle several requests at once
- Independence and sense of responsibility
- Enjoys teamwork and serving residents
- Interest in environmental issues and sustainable development
What you would do
- Answer calls and requests from residents
- Monitor the department's email inbox
- Organise appointments for the recycling centre
- Handle complaints about waste collection
- Manage orders for waste bins
- Follow bin deliveries and make sure they go well
How to apply
Apply online through the link in the offer on the employer's site. Only applications submitted online will be reviewed.
Documents to send:
- CV
- Application submitted online
Good to know:
- Category C job (employee).
- Post vacant from 27/12/2026.
- Contract for contract workers limited to one year, renewable up to 2 years.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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