kandidatu France

Technical expert in ICT support

Commissariat au Numérique de Défense (CND) · State civil service

En français : Expert technique en soutien SIC

This job in plain words

This technical expert job in ICT support is based at Quartier Marguerite in Rennes, in the Coordination Office of the CNAD Rennes. The person makes sure the centre's technical actions are consistent and leads continuous improvement of service quality.

Open to non-civil servants Remote work possible

Can you apply?

Open to civil servants (titulaires) and contract staff. The job is reserved for civilian staff in category B. It is open to people with disabilities.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Experienced level, background in the digital field
Contract
Open to civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Experience in the digital field, civilian staff in category B
  • Good command of procedure and process management
  • Rigour, adaptability, analytical mind and good oral skills
  • Knowledge of help desk operations and ITIL concepts
  • Asset: management control skills and operational dashboards

What you would do

  • Coordinate internal technical activities with external entities
  • Provide technical expertise during investigations of complex incidents
  • Analyse technical requests escalated by the front office
  • Identify gaps, analyse results and write short summaries
  • Check that directives and specific instructions are applied
  • Lead continuous improvement of the centre's service quality

How to apply

Apply by email to the employer, following the instructions in the official offer on Choisir le Service Public.

Documents to send:

  • CV (required)

Good to know:

  • Remote work possible
  • Security clearance required
  • Eligible for the digital bonus (prime numérique)
  • Weekly cycle of 38 hours with RTT days, on-site meals available

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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