kandidatu France

Listener, hourly-paid temporary worker (on-call sessions, 2 positions)

Santé Publique France · State civil service

En français : Écoutant vacataire (besoins de vacations, 2 postes)

This job in plain words

This is an hourly-paid listener job for the remote addiction help services, based in Lille. Sessions are given according to needs, with shifts on evenings, weekends and public holidays.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The job is open to both civil servants and contract staff.

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) · Level 6 (licence or equivalent), from bac +3
Experience
Experienced. Experience in health and social care is preferred.
Contract
Hourly-paid temporary worker status with a multi-year contract of sessions, capped at 700 hours a year, given according to needs. Open to civil servants and contract staff.

The profile they want:

  • Bac +3 minimum (level 6).
  • Work experience in health and social care is preferred.
  • Skill in conducting interviews.
  • Good listening skills and easy contact with people.
  • Rigour, organisation and respect for confidentiality.
  • Good writing skills and ability to summarise.

What you would do

  • Answer calls and chats from the public about addictions.
  • Analyse the request and give information, guidance or support.
  • Use tools during calls, such as the documentation blog and the directory of services.
  • Follow the procedures for handling requests and the service's ethical rules.
  • Report on requests and the help given in call record sheets.

How to apply

Apply by email to the employer, as explained in the offer published on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter (both are required)

Good to know:

  • Shifts at unusual hours: weekends, evenings and public holidays.
  • Paid training starts on 2 November 2026, with listening sessions from January 2027.
  • Based in Lille, 31 rue d'Inkermann.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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