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Coordinator of the AlloNantes in-person and phone reception platform

Ville de Nantes · Local government

En français : Coordinateur de la plateforme accueil physique et téléphonique AlloNantes

Applications are closed

The deadline was October 30, 2026. These similar jobs are still open:

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This job in plain words

The coordinator improves how the AlloNantes service works in Nantes. This in-person and phone service helps residents and staff get a quick first answer to their questions.

Open to non-civil servants

Can you apply?

Civil servants and contract staff. Open to the grades of Rédacteur, Rédacteur principal de 2nd class and Rédacteur principal de 1st class.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Significant management experience, according to the profile sought.
Contract
Open to civil servants (titulaires) and contract staff. For a contract worker: contract of up to 1 year, renewable up to 2 years in total, while a civil servant is being recruited.

The profile they want:

  • Significant management experience.
  • Skills in handling calls and conducting phone interviews.
  • Good people skills and ability to adapt.
  • Good command of office software and specific software.
  • Good stress management and ability to work under pressure.
  • Knowledge of city services and the Nantes area (desirable).

What you would do

  • Improve how the AlloNantes service works.
  • Supervise the service's daily activity.
  • Coach the team and help it build its skills.
  • Handle difficult situations with residents.
  • Manage internal working relationships.

How to apply

Apply on the employer's website, using the link from the offer published on Choisir le Service Public.

Good to know:

  • Category B (intermediate level).
  • Position vacant from 1 January 2027.
  • Benefits: meal card, transport contribution, social works committee, family support.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.