kandidatu France

Telephone reception adviser, MDPH

Conseils départementaux · Nanterre · Local government

En français : Conseiller·ère d'accueil téléphonique MDPH

This job in plain words

This job is in Nanterre, in the Hauts-de-Seine Department, within the territorial solidarity department. You welcome and guide the public by phone for the MDPH.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. The job is open to category C grades (adjoint administratif, rédacteur). Direct hiring without a competitive exam is possible.

Category
Category C (staff)
Diploma
Vocational certificate (CAP, BEP) · BEP/CAP level minimum
Experience
Experience working in an MDPH wanted
Contract
Civil servants (titulaires, by transfer or secondment) or contract agents. For a contract agent, contract up to 1 year, renewable up to 2 years in total.

The profile they want:

  • Experience working in an MDPH
  • In-depth knowledge of the Department's services
  • Office software and business tools (Solis, GRC, GEC)
  • Public service mindset, listening and confidentiality
  • Reception skills in person and by distance

What you would do

  • Welcome the public on the phone
  • Inform users about social and medico-social services
  • Direct users to the right services
  • Help users with their rights applications
  • Handle difficult conversations calmly

How to apply

Apply on the employer's website, or send your CV and cover letter by email to the employer, with the job reference and title in the subject line.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Job vacant from 2026-12-07
  • Remote work not stated in the offer
  • No management role

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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