kandidatu France

Night telephone reception adviser (administrative assistant)

Préfecture de Police de Paris · State civil service

En français : Conseiller d'accueil téléphonique de nuit (adjoint administratif)

This job in plain words

You work as an administrative assistant at the Non-urgent Calls Platform (PFANU), in Paris 4th. You answer night calls from people in Paris, mostly about administrative procedures, or you direct them to the right department.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff (contractuels). The post is category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff (contractuels). Expected time in the post: 3 years.

The profile they want:

  • Have a good sense of human relations.
  • Be able to adapt to different situations.
  • Speak clearly and communicate well by phone.
  • Work well in a team and stay organised.
  • Have office software skills.
  • Write clearly and analyse information.

What you would do

  • Receive calls from people in Paris.
  • Answer questions, mostly about administrative matters.
  • Direct callers to the right departments.
  • Handle each call within a set amount of time.

How to apply

Apply on the employer's website, sending the single mobility or recruitment request form. You can also contact the DPA secretariat.

Documents to send:

  • Single mobility or recruitment request form of the Ministry of the Interior

Good to know:

  • Night shifts from 8 pm to 8:08 am, in a 3 days on, 3 days off cycle.
  • Specific training is given before starting the job.
  • Discretion required: documents and information are confidential.
  • Remote work is not possible for this post.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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