kandidatu France

Telephone reception advisor, MDPH

Département des Hauts-de-Seine · Local government

En français : Conseiller accueil téléphonique MDPH

This job in plain words

This job is based in Nanterre, within the Department's solidarity unit, which runs social action in the area. It is open to civil servants and contract staff, and the post is vacant from 7 December 2026.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. No competitive exam is needed, because the grade offered is an entry grade in category C.

Category
Category C (staff)
Diploma
Vocational certificate (CAP, BEP) · Minimum BEP or CAP level
Experience
Work experience in an MDPH
Contract
Civil servants (permanent, transfer or secondment) and contract staff. Contract of one year at most, renewable up to 2 years in total, while waiting for a civil servant.

The profile they want:

  • Work experience in an MDPH, with at least a BEP or CAP level.
  • Knowledge of the Department's social and medico-social services.
  • Good use of office software and business tools (Solis, GRC, GEC).
  • Public service mindset, listening skills and respect for confidentiality.
  • Skills in reception, both in person and at a distance.
  • Ability to handle stress and difficult situations with users.

What you would do

  • Support users with their applications for access to rights.
  • Help users with their online procedures.
  • Assess the vulnerabilities and social needs of the public.
  • Build support pathways with users.

How to apply

Apply on the employer's website or on the official offer page. Send your CV and cover letter by email, with the reference and job title in the subject line.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Category C job, with no management duties.
  • Remote work not stated.
  • Post vacant from 7 December 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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