kandidatu France

Head of local support section

Commissariat au Numérique de Défense (CND) · State civil service

En français : Chef de section soutien de proximité

This job in plain words

You work in the local support office of the CND, at Balard in Paris. You provide technical support to the 10,000 users of the site and keep the service running.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract agents can apply. The job is open to people with disabilities.

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Baccalaureate or equivalent in the digital field
Experience
Beginner level indicated; a first significant experience in the field is asked for
Contract
Civil servants (titulaires) and contract agents. Contract type and length not stated.

The profile they want:

  • Baccalaureate or equivalent in the digital field.
  • First significant experience, especially in user support.
  • Good skills in administering Windows and Linux.
  • Good skills with ticketing tools.
  • Initiative, rigour and good teamwork.

What you would do

  • Ensure service continuity and coordinate the cell's SIC activity.
  • Help users with the SIC resources made available to them.
  • Find the causes of faults and propose solutions.
  • Replace faulty parts or reconfigure the operating system.
  • Take part in on-site support visits at Balard.
  • Help replace obsolete office equipment.

How to apply

Apply by email to the employer, as explained on the official offer page.

Documents to send:

  • CV (required)

Good to know:

  • Very secret security clearance required.
  • Travel in Paris and the close suburbs is infrequent.
  • Remote work is not possible.
  • The job includes management duties.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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