kandidatu France

Desk head, technical support floor

Commissariat au Numérique de Défense (CND) · State civil service

En français : Chef de bureau plateau

This job in plain words

You are the head of a remote technical support desk in Maisons-Laffitte. You manage a mixed team of technicians who help users of the Ministry of the Armed Forces.

Open to non-civil servants Remote work possible

Can you apply?

The job is open to civil servants and contract agents. The category is B.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Confirmed experience in IT and team management
Contract
Civil servants (permanent, by transfer or secondment) and contract agents

The profile they want:

  • Good experience in IT support and troubleshooting
  • Experience managing a team
  • Strong knowledge of Windows, Active Directory, DNS and email
  • Initiative and problem-solving skills
  • Good interpersonal skills and teamwork

What you would do

  • Organize and coordinate the technical desk's missions
  • Manage the desk's activity and adjust resources
  • Receive user requests and diagnose incidents
  • Carry out administration tasks to fix problems
  • Escalate incidents to second level when needed
  • Take part in performance improvement work

How to apply

Apply by email, as stated on the official offer page on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible
  • TRES SECRET security clearance required
  • Eligible for the digital bonus
  • Vacant from 01/12/2026

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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