kandidatu France

Applications and software support officer

Centre National d'Enseignement à Distance (CNED) · State civil service

En français : Chargé(e) de supports applicatifs et logiciels

This job in plain words

You manage, set up and improve the business applications of the CNED in Chasseneuil-du-Poitou. You help users and fix incidents, and remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (titulaires) and contract staff can apply. The post is category B.

Category
Category B (intermediate)
Diploma
Two-year degree (bac+2) · Diploma at bac +2 level (level 5)
Contract
Civil servants (titulaires) and contract staff. Contract hiring under article L.332-2-2° of the General Civil Service Code. Length not stated.

The profile they want:

  • In-depth knowledge of business applications and office or collaboration tools.
  • Basic knowledge of information system architecture and databases.
  • Ability to configure and administer applications or software.
  • Write and update technical and functional documentation.
  • Teaching skills and good people skills.
  • Rigour, organisation and confidentiality of sensitive data.

What you would do

  • Set up, configure and update the applications.
  • Track support tickets and manage incidents.
  • Test applications during validation or live operation.
  • Act as the link between users and IT project managers.
  • Train and support users in using the applications.
  • Suggest functional improvements to the applications.

How to apply

Apply on the employer's website before the deadline. The « Postuler sur le site employeur » button on the offer leads there.

Documents to send:

  • A CV
  • A cover letter
  • For civil servants: copy of the latest pay grade change decision (arrêté de changement d'échelon)
  • Optional: copy of your last 2 professional review interviews

Good to know:

  • Remote work possible.
  • Post vacant from 1 January 2027.
  • The post is open to civil servants (titulaires) and contract staff.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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