kandidatu France

Reception officer, labour law information service

Direction départementale de l'emploi, du travail et des solidarités de Haute-Garonne (DDETS 31) · State civil service

En français : Chargée de l'accueil du service renseignement en droit du travail

This job in plain words

You welcome private sector employees and employers in Toulouse. You answer their first labour law questions, manage appointments and direct them to the right services.

Open to non-civil servants

Can you apply?

Open to civil servants and contract staff. Category C post, administrative assistant, RIFSEEP group 2.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants and contract staff. Contract type and length not stated.

The profile they want:

  • Knowledge of labour law.
  • Knowledge of DDETS missions and local partners.
  • Skills in reception of the public.
  • Good people skills, discretion, rigour and patience.
  • Ability to adapt to any type of public.
  • Good command of work tools (intranet, booking system, digital legal tools).

What you would do

  • Record appointment requests and check the Smart agenda software.
  • Answer incoming phone calls for the desk.
  • Refer users to DDETS services, other administrations and associations.
  • Give first-level information on labour law.
  • Update documents for the public and partners.
  • Write short summaries on requests from target groups.

How to apply

Apply by email using the apply button on the official offer on Choisir le Service Public. A CV and a cover letter are required.

Documents to send:

  • CV
  • Cover letter
  • For civil servants: application file signed by the line manager
  • For civil servants: latest official career statement (arrêté de situation)

Good to know:

  • Remote work not possible.
  • No management role.
  • Post located at the Cité administrative in Toulouse.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs