kandidatu France

User support officer, Berger-Levrault software

Agence Départementale d'appui aux Territoires (ADAT) · Local government

En français : Chargé(e) d'assistance utilisateurs logiciels Berger-Levrault

This job in plain words

You help town hall secretaries use Berger-Levrault software. The job is based in Besançon, in a team that supports towns and local authorities in the Doubs, with remote work possible.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (technician grade) can apply. Non-civil servants on fixed-term contracts can also apply, under article L332-8 of the general civil service code.

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Bac to bac+2 in administrative management or business IT
Experience
Confirmed experience
Contract
Civil servants (technician grade) and contract staff on fixed-term contracts (CDD). Contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Diploma from bac to bac+2 in administrative management or business IT.
  • Experience in local government, or an IT profile that understands local authorities.
  • Interest in software and problem solving.
  • Good people skills, listening and diagnosis.
  • Ability to explain and support users.

What you would do

  • Support town hall secretaries with Berger-Levrault software.
  • Analyse requests and incidents, then propose suitable solutions.
  • Run training sessions on business software, in person or remotely.
  • Write and update how-to guides and training materials.
  • Take part in new projects and the move to the new software range.

How to apply

Apply on the employer's website or by email, as stated in the official offer on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible: 50 days per year.
  • Flexible hours over 36 hours per week, with RTT days off.
  • Driving licence B required for occasional trips in the Doubs with a service vehicle.
  • Based in Besançon.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs