kandidatu France

Reception officer

Communes · Le Blanc-Mesnil · Local government

En français : Chargé(e) d'accueil

This job in plain words

This job is about welcoming, guiding and informing residents in Le Blanc-Mesnil, by phone or at the town hall reception. It is a category C post open to civil servants and contract staff.

Open to non-civil servants

Can you apply?

Open to civil servants and contract staff. A person who has not passed a competitive exam can be hired, because the post is open to an entry grade of category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Professional experience in a similar job.
Contract
Civil servants and contract staff. For a contract worker, a contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Very good knowledge of local administration and the council.
  • Good knowledge of citizenship-related administrative procedures.
  • Good computer skills and online research skills.
  • Ability to rephrase requests in plain language.
  • Rigour, availability, politeness and a sense of public service.
  • Knowledge of business software (Mélodie, Adagio, Alto, Requiem, Avenir) is a plus.

What you would do

  • Welcome, guide and inform residents by phone or at the desk.
  • Issue documents and appointments for administrative procedures.
  • Record complaints from residents.
  • Control access to services and elected officials, with the caretakers.
  • Check that files are complete before a procedure.
  • Build and update an information and documentation collection.

How to apply

Apply on the employer's website. You can also send your CV and cover letter to the town hall, by post or by email.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Category C post.
  • The service is open on Saturdays.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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