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Reception and User Relations Officer, Maison du Rhône de Chaponost

Département du Rhône · Local government

En français : Chargé(e) d'accueil et relation usagers, Maison du Rhône de Chaponost

This job in plain words

You welcome, guide and support users at the Maison du Rhône in Chaponost, in the south area. The job is full time, with trips to other Maisons du Rhône, and is open to contract staff.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a civil service competition can be hired at this entry grade of category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Level listed as 'confirmed'; first experience in public reception also asked.
Contract
Civil servants (permanent, by transfer or secondment) and contract staff. Contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Taste for human contact and a sense of advice.
  • Good skills in in-person and phone reception.
  • Good skills in handling conflict and aggression.
  • Good skills in note-taking and writing rules.
  • Office tools (Excel, Word, Outlook, Teams) and Iodas software.
  • First experience in public reception.

What you would do

  • Welcome users in person and by phone.
  • Guide users and give information on existing services.
  • Control access and the movements of users.
  • Prevent risks and apply safety rules.
  • Manage notices, documents and sorting of mail.

How to apply

Apply on the Département du Rhône recruitment website, with your CV and cover letter. The link is given in the offer.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Full-time job to fill from 1 January 2027.
  • Based in Chaponost, with trips to other Maisons du Rhône.
  • Remote work not possible.
  • 34 days of paid leave and 12 days of RTT.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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