kandidatu France

Reception officer and identity documents referent

Mairie de Challans · Local government

En français : Chargé(e) d'accueil et référent des titres d'identité

This job in plain words

You welcome the public in the Population department of Challans town hall, a town of 23,500 people between Nantes and the sea. The job includes handling national identity cards and passports, from the appointment to handing over the documents.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. A person who has not passed a civil service competition can be hired, because the entry grade of category C allows direct recruitment.

Category
Category C (staff)
Diploma
Not stated
Experience
First experience in administrative reception, identity document handling or local government, required.
Contract
Open to civil servants (titulaires) and contract staff. Category C post, administrative assistant grades. A contract worker can be hired while waiting for a civil servant, for a contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • A first experience in front-desk admin work, identity documents or local government.
  • Good knowledge of how a town hall works in general.
  • Comfortable with office software and business software.
  • Rigorous and organised, able to handle several files at once.
  • Excellent people skills, patience, discretion and neutrality.

What you would do

  • Welcome, inform and direct the public with their administrative procedures.
  • Inform users about their rights and the department's procedures.
  • Register applications for identity cards and passports.
  • Manage appointments and follow files until the documents are handed over.
  • Update information and track activity statistics.

How to apply

Send your application preferably by email to Challans town hall, or by post to the Mayor. The offer text gives the full contact details.

Documents to send:

  • For civil servants: latest administrative status order.
  • For civil servants: last three professional review reports.

Good to know:

  • Full time, 38 hours 45 per week, with 21 days of RTT (days off).
  • Present some Saturday mornings, on rotation with colleagues.
  • Post vacant from 1 December 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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