kandidatu France

Telephone reception and information officer

Préfecture de la Sarthe · State civil service

En français : Chargée d'accueil et d'information téléphonique

This job in plain words

You answer and inform the public by phone at the Sarthe prefecture. The job also includes front desk reception, mail handling and on-call duty on weekdays and weekends.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract agents can apply. No other condition is stated.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract agents (contractuels). Contract type not stated.

The profile they want:

  • Good people skills.
  • Able to welcome people and adapt.
  • Able to work in a team.
  • Able to organise your work.
  • Office software skills.

What you would do

  • Answer calls from the public and handle complaints.
  • Give first-level information on procedures to the public.
  • Run the phone switchboard, schedules and duty rotas.
  • Cover on-call duty on weekdays and at weekends.
  • Stand in for the front desk officer and the mail officer.
  • Handle mail, circulars and outgoing postage.

How to apply

Apply on the employer's website before the deadline. The form to fill in is listed in the offer.

Documents to send:

  • Single mobility or recruitment application form

Good to know:

  • Switchboard open from 7:45 to 20:45, Monday to Friday, in shifts.
  • On-call duty on weekdays and at weekends.
  • Remote work not possible.
  • Post vacant from 1 September 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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