kandidatu France

Reception and public service officer

Direction zonale de Police Nationale – NORD · State civil service

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

This job means welcoming and informing the public at the Dunkerque police station. The person also handles phone calls and takes recorded complaints (main courantes).

Open to non-civil servants

Can you apply?

Open to permanent civil servants and contract staff.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (permanent, by transfer or secondment) and contract staff. Category C.

The profile they want:

  • Practical computer and office software skills
  • Knowledge of the professional environment
  • Strong reception skills
  • Ability to speak clearly out loud
  • Good interpersonal skills
  • Ability to analyse and summarise

What you would do

  • Welcome and direct members of the public
  • Inform the public
  • Connect incoming phone calls
  • Follow up on how calls are handled
  • Take recorded complaints (main courantes)

How to apply

Apply on the employer's website, linked from the official offer page. A mobility form is also available.

Good to know:

  • Job vacant from 1 September 2026
  • Expected time in the post: 2 years
  • Working week of 40 hours 30 minutes
  • Knowledge of how the police station works is required

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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