kandidatu France

Reception and public service officer

Direction zonale de Police Nationale – NORD · State civil service

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

You welcome members of the public at the Roubaix police station and direct them to the right services. You also answer the switchboard and do simple administrative tasks.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract agents.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract agents. Category C.

The profile they want:

  • Reception skills (mastery required).
  • Good oral communication (mastery required).
  • Good interpersonal skills (mastery required).
  • Teamwork (mastery required).
  • Negotiation skills (practical level required).
  • Computer and office software skills (beginner level to acquire).

What you would do

  • Welcome members of the public and direct them to the right services.
  • Update the reception software.
  • Share information with the public, for example about recruitment.
  • Do simple administrative tasks, such as lost property.
  • Staff the switchboard phone line.
  • Take public statements and record them in the MCP software.

How to apply

Apply on the employer's site, as shown on the official offer. A mobility form is also linked on the job sheet.

Documents to send:

  • Mobility form (link on the job sheet).

Good to know:

  • Possible new performance bonus of 10 index points (NBI).
  • Working week of 40h30, with 54 days of leave (25 annual leave, 29 RTT days).
  • Strict professional discretion and neat appearance required.
  • On-site parking. Expected time in the post: 3 to 4 years.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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