kandidatu France

Reception and public service officer

Direction zonale de Police Nationale – EST · State civil service

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

You welcome and guide members of the public at the CSP in Pont-à-Mousson, Meurthe-et-Moselle. The job is open to civil servants and contract staff, in category C, and suits beginners.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. Recruitment is by contract under article L332-2 of the General Code of the Civil Service.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginner
Contract
Civil servants and contract staff. Contract length not stated.

The profile they want:

  • Good people skills (advanced level).
  • Ability to welcome the public (practical level).
  • Good organisation skills (advanced level).
  • Writing skills (practical level).
  • Legal skills (practical level).
  • Computer and office software skills (practical level).

What you would do

  • Welcome users and direct them to the right services.
  • Share information with members of the public.
  • Connect calls to the right service and follow them up.
  • Carry out first-level checks on files.
  • Keep the users' complaints book.
  • Explain procedures to members of the public.

How to apply

Apply on the employer's website by filling in the single form that matches your situation. The form link is in the offer on Choisir le Service Public.

Documents to send:

  • Single mobility or recruitment application form, depending on your status (Interior Ministry staff or external staff).

Good to know:

  • Remote work is not possible for this job.
  • The post receives the NBI (new performance bonus).
  • You will deal with people in distress: victims, offenders and users.
  • Rigour, punctuality and versatility are expected.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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