kandidatu France

Customer reception and service officer

Direction zonale de Police Nationale – EST · State civil service

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

This job is about welcoming and directing members of the public at the National Police station in Briey. The post is attached to the district headquarters, directly under the District Chief.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. Contract hiring is based on article L332-2, point 2, of the General Civil Service Code.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginners accepted
Contract
Civil servants (titulaires) and contract staff. Contract length not stated.

The profile they want:

  • Know the work environment (beginner level)
  • Good at welcoming people (practical level)
  • Work well in a team (practical level)
  • Good at organising your work (practical level)
  • Able to adapt (practical level)
  • Speak clearly out loud (practical level)

What you would do

  • Welcome users and direct them to the right services
  • Help share information with users
  • Connect calls to the right person and follow up on them
  • Carry out first-level checks on files
  • Keep the register of user complaints
  • Explain procedures to users

How to apply

Apply on the employer's website using the official form for your situation (Interior Ministry staff or external staff). Contact details for questions are in the official offer.

Documents to send:

  • Single mobility or recruitment application form

Good to know:

  • Working hours from 8:00 to 18:00.
  • Remote work not possible.
  • NBI bonus of 10 points.
  • Post vacant from 31/12/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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