kandidatu France

Reception and public service officer

Direction zonale de Police Nationale – SUD-OUEST · State civil service

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

This job is about welcoming members of the public in Mérignac, Gironde. The person gives information, directs people to the right services and does simple admin tasks.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. The post is category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff. Expected time in the post: 3 years.

The profile they want:

  • Practical knowledge of the work environment (to be acquired).
  • Legal skills at beginner level.
  • Office software at beginner level.
  • Analysis and organisation skills at beginner level.
  • Good people skills at practical level.
  • Ability to adapt at practical level.

What you would do

  • Welcome members of the public, identify their request and direct them.
  • Share information with the public (recruitment, holiday security, PEL).
  • Do simple admin tasks (lost property, lost identity documents).
  • Keep the complaints book and the judicial control register.
  • Enter data into specific software (Accueil, Police Rendez-vous).

How to apply

Apply on the employer's website, using the single mobility/recruitment form.

Documents to send:

  • Single mobility/recruitment application form from the Ministry of the Interior

Good to know:

  • Flexible hours, 40h30 per week, 29 days of RTT (time off).
  • Remote work not possible.
  • Dealing with vulnerable people, high mental load and professional discretion required.
  • Based at the Mérignac police station (Gironde).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.