kandidatu France

Customer reception and billing officer

SYDEO (Syndicat Public de l'Eau Cœur d'Ardèche) · Local government

En français : Chargée d'accueil et de facturation

This job in plain words

SYDEO, a public water syndicate based in Le Pouzin, is hiring an administrative officer on a 6-month fixed-term contract for its customer relations team. The job covers all customer follow-up, from reception to billing for drinking water.

Open to non-civil servants

Can you apply?

Open only to contract agents. Civil servants cannot apply for this job.

Category
Category C (staff)
Diploma
Not stated
Contract
Contract agent, fixed-term contract of 6 months, full time 35 hours per week.

The profile they want:

  • Master administrative tasks and the Word and Excel software.
  • Be able to set priorities and summarise information.
  • Have good writing skills.
  • Welcome the public calmly, patiently and tactfully.
  • Show rigour, responsiveness and autonomy.
  • Have a public service mindset and professional discretion.

What you would do

  • Welcome subscribers by phone and in person.
  • Create and follow subscriber files.
  • Manage monthly payment plans and SEPA direct debits.
  • Answer subscriber requests by email, letter or online.
  • Check meter readings and inform subscribers of any anomaly.
  • Prepare water billing and send the data on.

How to apply

Apply on the employer's website, from the offer published on Choisir le Service Public.

Good to know:

  • The job is based on a temporary increase in activity.
  • Regular hours from 8am to 5pm, with RTT days and meal vouchers.
  • Remote work is not possible.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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