kandidatu France

Reception and user service officer

Direction zonale de Police Nationale – OUEST · State civil service

En français : Chargée / Chargé d'accueil et de service à l'usager

This job in plain words

This job is about welcoming the public in Vannes, directing them to the right service and answering phone calls. It is open to civil servants and contract staff, and no experience is required.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The job is in category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginner accepted
Contract
Open to civil servants and contract staff. Full-time job. Expected length: at least 3 years.

The profile they want:

  • Know the professional environment (beginner level).
  • Have office computer skills (practical level).
  • Be good at welcoming people and building good relations.
  • Have basic legal skills (initiated level).
  • Apply regulations and organise your work.
  • Speak clearly and adapt to situations.

What you would do

  • Welcome the public and direct them to the right department.
  • Check the first level of case files and supporting documents.
  • Handle proxies and sign judicial controls and OQTF notices.
  • Manage the holiday security file and update the NMCI software.
  • Answer phone calls and transfer them to the right departments.

How to apply

Apply on the employer's website from the official offer. Fill in the single mobility or recruitment application form.

Documents to send:

  • Single mobility or recruitment application form.

Good to know:

  • Full time, 40h30 per week.
  • Remote work not possible.
  • Some users are in distress, which brings a heavy mental load.
  • The job gives entitlement to an NBI bonus.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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