kandidatu France

Mission officer, organisation and steering of communication and learner relations

Centre National d'Enseignement à Distance (CNED) · State civil service

En français : Chargé·e de mission organisation et pilotage de la communication et de la relation apprenants

This job in plain words

The mission officer organises and steers, across the Cned, how learners are informed and how their requests are handled. The job is based in Chasseneuil du Poitou, with possible remote work and travel to the operational units.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (titulaires) and contract staff can apply. No other condition is stated.

Category
Category A (executive)
Diploma
Level 6, bachelor's degree or equivalent
Contract
Open to civil servants (titulaires) and contract staff. Fixed-term contract (CDD) of 3 years under article L.332-2 of the General Code of the Civil Service.

The profile they want:

  • Good knowledge of the French national education system and school processes.
  • Knowledge of how the Cned works.
  • Skills in customer relations and communication techniques.
  • Project management, dashboards and quality indicators.
  • Ability to lead a network, including remotely.
  • Autonomy, people skills and the ability to persuade.

What you would do

  • Organise activity and improve business processes with referents and managers.
  • Identify malfunctions and propose suitable corrections.
  • Consolidate performance and quality indicators, then analyse the situation.
  • Lead the network of operational referents.
  • Write procedures and working methods, then make sure they are shared.
  • Report on performance and quality to the head of department.

How to apply

Apply on the employer's website, through the official offer on Choisir le Service Public.

Good to know:

  • Remote work possible.
  • Travel to Cned operational units.
  • Position vacant from 1 November 2026.
  • Category A (managerial grade).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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