kandidatu France

Quality system officer for public service

Commune de Clermont-Ferrand · Local government

En français : Chargé du système qualité du service public

This job in plain words

You set up and run the quality system of the city of Clermont-Ferrand. You also build a public service observatory and follow the user relations charter.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. Candidates recognised as disabled workers can also be hired on a contract basis.

Category
Category A (executive)
Diploma
Not stated · Higher education
Experience
Confirmed experience
Contract
Civil servants and contract staff. Contract type and length not stated.

The profile they want:

  • Higher education and expertise in quality management.
  • Experience leading and managing projects.
  • Interest in serving users and in innovation.
  • Rigorous and autonomous, with real facilitation skills.
  • Teamwork across departments, analytical and writing skills.

What you would do

  • Design and monitor the city's quality management system.
  • Build and run the Clermont-Ferrand public service observatory.
  • Collect and analyse data and performance indicators.
  • Implement and follow the user relations charter.
  • Carry out quality audits and user satisfaction surveys.

How to apply

Apply on the employer's website, starting from the offer on Choisir le Service Public.

Good to know:

  • Working hours: 37h30 per week. Availability required if the service needs it.
  • Remote work not possible.
  • Workplace: Clermont-Ferrand.
  • RIFSEEP bonus: 450 €.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs