kandidatu France

Project officer, citizen relations management

Conseils départementaux · Nanterre · Local government

En français : Chargé de mission gestion relation citoyen

This job in plain words

The project officer improves the tools and running of the Guichet unique multichannel reception service in Nanterre. He or she works with reception teams and partner departments on the citizen relations management project.

Open to non-civil servants

Can you apply?

Territorial attachés (attaché, attaché principal, attaché hors classe) and contract staff. A contract worker can be hired if no civil servant application succeeds.

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) minimum
Contract
Civil servants (titulaires, by transfer or secondment) and contract staff. Fixed-term contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Attaché territorial civil servant or contract staff, minimum bac+3.
  • Knowledge of how local authorities work.
  • Ability to coordinate, run meetings and work across teams.
  • Experience in project management, analysis and writing.
  • Skill in dashboards and indicator tracking.
  • Rigour, autonomy and good interpersonal skills.

What you would do

  • Manage and update the Guichet unique knowledge base and procedures.
  • Coordinate exchanges between business departments and the Guichet unique.
  • Lead or support improvement projects for the reception service.
  • Produce regular statistical reports on reception activity.
  • Train reception staff on the knowledge base and response quality.

How to apply

Apply on the employer's recruitment website, linked from the official offer.

Good to know:

  • Category A post (management grade).
  • Post vacant from 27/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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