kandidatu France

Reception officer and facilitator, France Services

Communauté de Communes du Pays de Villersexel · Local government

En français : Chargé d'accueil et animateur France Services

This job in plain words

This is a reception and support job at France Services in Villersexel, for 30 hours a week. The job includes phone and face-to-face reception and helping people with their administrative procedures.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The job is at the entry grade of Adjoint administratif, so direct hiring without a competition is possible.

Category
Category C (staff)
Diploma
High school diploma (bac) · Baccalauréat in a social and/or administrative field
Experience
Experience in similar roles (confirmed level)
Contract
Civil servants and contract staff. Contract staff: contract of up to 3 years, renewable up to a maximum of 6 years.

The profile they want:

  • Public service mindset, availability and patience.
  • Active listening and ability to handle difficult situations.
  • Rigour, discretion, neutrality and respect for confidentiality.
  • Autonomy, versatility, teamwork and initiative.
  • Knowledge of public bodies (CAF, CPAM, France Travail...).

What you would do

  • Handle phone and face-to-face reception for users.
  • Welcome, inform and support users with their administrative procedures.
  • Refer users to partner services based on their needs.
  • Help users access computer tools, at their own level.
  • Organise partner office hours.
  • Enter and analyse statistics on user visits.

How to apply

Apply on the employer's website, reached from the official offer on Choisir le Service Public.

Documents to send:

  • Detailed cover letter
  • Updated CV

Good to know:

  • Driving licence (Permis B) required.
  • Working time of 30 hours per week.
  • Benefits: RTT leave, contribution to insurance and mutual health cover, meal vouchers.
  • Remote work not possible.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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