kandidatu France

IT support assistant

Université de Bordeaux · State civil service

En français : Assistant support informatique

This job in plain words

The CREDIM, an IT resource centre serving public health research and teaching, is hiring an IT support assistant on a 12-month fixed-term contract in Bordeaux. The job covers over 800 workstations and 80 servers, and helping users every day.

Open to non-civil servants

Can you apply?

Open only to contract staff, so not open to civil servants for this post. A person who is not a civil servant can apply.

Category
Category A (executive)
Diploma
Two-year degree (bac+2) · DUT or BTS in computing
Experience
Significant experience in IT support and user assistance (according to the profile)
Contract
Contract staff only, fixed-term contract of 12 months

The profile they want:

  • DUT or BTS in computing.
  • Significant experience in IT support and user assistance.
  • Good knowledge of Linux, macOS, Windows, networks and security.
  • Skilled in installation, maintenance and fault diagnosis.
  • Technical English.
  • Organised, reactive, rigorous, good listener and team player.

What you would do

  • Install and update hardware and software on workstations.
  • Keep Linux, macOS and Windows workstations secure.
  • Handle user requests and solve level 1 to 3 incidents.
  • Write reports, user guides and procedures.
  • Track the IT fleet: hardware, software and licences.

How to apply

Apply by email, as stated in the official offer on Choisir le Service Public. Send your CV, cover letter and list of publications.

Documents to send:

  • CV
  • Cover letter (required)
  • List of your publications

Good to know:

  • Based on the Carreire campus in Bordeaux, reachable by tram, bus or bike.
  • 75% of public transport subscription covered in Gironde.
  • Up to 50 days of annual leave in the first year, pro rata.
  • A training programme is planned to support taking up the post.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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