kandidatu France

Medical regulation assistant - SAMU 92

Hôpital Raymond Poincaré · Public hospitals

En français : Assistant de régulation médicale - SAMU 92

This job in plain words

You receive and direct calls to the emergency medical service (SAMU) switchboard in Hauts-de-Seine, under the supervision of doctors. The job is based in Hauts-de-Seine (92).

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff (contractuels). The state diploma of medical regulation assistant is required at hiring.

Diploma
Not stated · State diploma of medical regulation assistant (required)
Experience
Experience on a telephone support desk, as a telephone adviser or telephone operator
Contract
Open to civil servants (titulaires) and contract staff (contractuels). Contract length not stated.

The profile they want:

  • State diploma of medical regulation assistant required
  • English level A2 or higher
  • Experience on a telephone support desk
  • Ability to analyse, summarise and react quickly
  • Discretion and respect for medical confidentiality
  • Self-control and stress management

What you would do

  • Receive and direct calls to the SAMU 92 switchboard
  • Assess the level of urgency from the information collected
  • Guide the caller through emergency actions before medical regulation
  • Trigger and adjust the right operational resources
  • Check that the medical decision is carried out and raise alerts if needed
  • Collect the information needed to trace interventions

How to apply

Apply on the employer's website, via the offer page on Choisir le Service Public.

Good to know:

  • The state diploma of medical regulation assistant is required at hiring.
  • English level A2 or higher required.
  • Remote work is not stated in the offer.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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